Went to a neighborhood Jap restaurant few days back. And the service was quite bad. There was only 1 manager and 1 waiter on shift. Had to wait for quite awhile even before getting their attention, even though I already made a booking.
I’m lazy to go into the gritty details, but it’s so bad that they count the plates wrongly. He missed 1 plate from each type, and marked a $13 dish wrongly as a $6 dish. So I thought I’d just get a discount for the poor service.
In the end, the final bill didn’t even have the $6 dish. So poor service = no service charge.